When would I need this?
Your team needs business email and shared files, clearer control over who has access, or a reliable way to recover work and manage accounts when staff join or leave.
What will I receive?
- Business email and account ownership setup
- Multi-factor sign-in, access based on staff roles and organised shared files
- Documented backup and restore arrangements
- Checklists for setting up new staff and removing access when people leave
What we need from you
- An inventory of accounts, devices and files
- An authorised account owner
- Your access needs and existing subscriptions
How we work together
- Run a Digital Office Health Check
- Agree account ownership and recovery responsibilities
- Configure and test the agreed changes
- Train the team and agree a care arrangement
A clear scope from the start
We agree deliverables, responsibilities and pricing after understanding the work. There is no fixed package price until the scope is clear.
- Never send passwords through the enquiry form.
- Support hours, platform coverage and subscriptions are agreed in the engagement; round-the-clock coverage is not implied.
Less uncertainty around the essentials
A small team should not have to guess who controls its domain, where the current proposal is saved or how to recover a departed colleague’s work. We bring those everyday dependencies into one understandable setup.
The Digital Office Health Check
This is a bounded starting engagement: review the accounts and services you depend on, identify ownership and access gaps, examine backup arrangements and agree a prioritised action list. Any implementation or ongoing care is scoped from those findings.
- Account ownership and recovery responsibilities you can name.
- Access that follows people’s roles instead of a shared password.
- A file structure and handover routine your team understands.
- A recovery plan supported by a safe restore check.
Do you need our passwords?
Do not send passwords through this website. We agree an authorised access method with the account owner and use delegated or temporary access where the platform supports it.
Is this a round-the-clock help desk?
No automatic 24/7 commitment is included. Supported platforms, contact routes, working hours and response expectations are agreed for your engagement.
Can you work with the tools we already use?
We start with your current subscriptions and working habits. A change of platform is considered only where it addresses a specific need and its costs and responsibilities are understood.